Refund Policy

This policy covers the Yard Plan, once available. Guides, tools, the Seasonal Yard Checklist, accounts and the newsletter are free, so there is nothing to refund.

Late plans

If your plan arrives later than the time we promised, you can ask for a full refund and still keep the plan.

Not useful

If the plan isn't useful, email hello@reliableservicecrew.com within 30 days of delivery with the email address you ordered with, and we'll refund it. You don't need to give a reason.

If we can't prepare it

If your answers don't give us enough to work with, we'll ask. If we still can't prepare a useful plan, we'll refund you in full.

Billing mistakes and how refunds are paid

If you were charged incorrectly, we'll fix it, no matter how long ago it happened. Refunds go back to the original payment method through our payment provider within 5 business days; your bank may take a few more days to show it.

Questions

Use our contact form, email hello@reliableservicecrew.com, or write to Rip & Ride LLC, 30 N Gould St Ste R, Sheridan, WY 82801.